Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

Category:

This course addresses the following topics:

  • ICAO recommendations on ANS quality and safety assurance
  • JAA and FAA quality management standards
  • Air Navigation System Model for quality management and customer service
  • Quality culture and principles
  • Quality costs and process efficiency
  • Quality and service policies
  • Integration of other management standards to a quality management system
  • ISO 9001:2000 model and ISO 9000 series standards
  • Quality and service audits
  • Customer service standards

Course Length: 5 Days

Course Price: £1200

Course Provided by: Delivered under license from Eurocontrol (Training Zone)

COURSE REGISTRATION REQUEST

Please complete the form below and a member of our team will be in touch to discuss your requirements

Takeoff Direct aviation training

Suite 3 Brooklands House
Lancing
West Sussex
BN15 8AF
UK

Training

Aiport House
Purley Way
Croydon
CR0 0XZ

Telephone

+44.2032838742

How to find us

Email Contact Form