The course focuses on Legal issues in Air Navigation Services management. The role of ICAO, CANSO, IATA and other aviation organisations. Strategic management and policy development. Air Navigation Services business planning. Performance measurement.Benchmarking and best practice.Financial management and analysis.Fees and chargesSystematic management approaches: Safety Management System (SMS); ISO and Quality Management System (QMS); Operational Risk Management (ORM)Current ICAO issues: 12th Air Navigation Conference; Global Air Navigation Plan; Performance-based Navigation (PBN); Aviation System Block Upgrades (ASBU); Air Navigation Services environmental issues.