Human Factors

This course you with an overview of human factors concepts, knowledge and practical applications,
with a focus on the current and future role of human factors in the operational environment of the
aviation industry.

Objectives

Upon completion of this workshop, you will be able to:

• Understand factors that contribute to human error and non-compliance with rules and procedures
• Apply human factor principles and concepts to manage errors and violations on an individual, organisational and systemic level

Subjects covered

• Human Factors: Past and Present
  • Origin of aviation psychology and human factors (HF)
  • Military accident rates: World War I
  • The birth of HF: World War II
  • Post-war civil and military aerospace developments in HF
  • The role of HF in contemporary aviation
• Human Factors and Systems Safety: Fundamental Concepts
  • The Reason model
  • The SHEL model
  • Practical applications to safety management
  • Error tolerant systems
• Human Factors and Risk Management
  • Fundamental concepts of risk management
  • Hazard identification
  • Methods of risk management
  • Risk matrices
  • Introduction to Bow Tie Analysis
• Understanding and Managing Human Error
  • Principles of human error
  • Errors versus violations
  • Do errors ’cause’ accidents?
  • Error-producing conditions
• Human Performance: Capabilities and Limitations
  • Basic characteristics of human information processing
  • Perception
  • Decision-making
• Human Factors Across the Industry
  • Application of HF knowledge to aircraft maintenance, repair and overhaul organisations
  • Integrating HF and safety management in the airline industry
  • Managing HF in the aircraft manufacturing industry
  • HF in air safety investigation
  • The role of the HF specialist
  • Specialist HF assistance
• Human Factors in Flight Crew Licensing and Crew Resource Management (CRM)
  • Considerations and overcoming HF issues
• Human Factors and Safety Management Systems (SMS)
  • HF considerations in each element of an SMS
• Safety and Culture
• Case studies

Total participants: 10

Prerequisites: At least 1 year experience in aviation related field.

Candidates must achieve 70% for the assessment to be awarded with a certificate